‘Cougar Assist is our commitment to continuous training and investment that enables us to deliver timely, safe repairs and excellent customer care, everyday.’
Virgil Blennerhassett, General Manager, Cougar Accident Repair
Timely, Safe Repairs
At Cougar we work with independent industry experts. Their job is to check that our repairs meet the highest level of technical expertise and professional standards.
BSI. The British Standards Institute. Cougar Accident Repair meets and exceeds the standards set by BSI’s Vehicle Damage Repair Kitemark ™ PAS 125. It is the industry agreed technical specification for the process of body repair. The standard focuses on the four key elements of repair: People; methods; equipment and materials. The (BSI) Kitemark ™10125 is a certification scheme that demonstrates that Cougar meets the requirements of PAS125 and the BSI Kitemark scheme on an ongoing basis. Independent auditors rigorously check that our working practices conform to PAS 125 standards.
IMI The Institute of the Motor Industry. Cougar Accident Repair is accredited by the IMI and we are committed to providing customers with the highest level of technical expertise and professional standards. We have achieved an IMI Accreditation and have signed, and are bound by, an ethical Code of Conduct. All IMI Accredited individuals are regularly and independently tested. Over 90% of Cougar’s technicians have the Automotive Technician Accreditation.’
Excellent Customer Service
After a collision you’ll want to make sure that you put your vehicle in expert hands. Hands that will reinstate your vehicle to its pre-collision condition, using state of the art technical know-how and manufacturer approved methods. We believe that you should choose Cougar Accident Repair. But don’t just take our word for it. Our skills and processes are independently audited regularly and our recent awards include the Bodyshop Awards (Bodyshop of the Year 2015) and British Bodyshop Awards Winner 2014. Call us today on 01582 411120 or email: email@example.com