Cougar Accident Repair Centre - 01582 411120 Follow us on Twitter Like us on Facebook! View us on LinkedIn!

Lots of things are always happening at Cougar Accident Repair Centre and we endeavor to keep you informed of our activities on this page.
We have moved
As of 8th July we have moved to new premises because of Luton Borough Council's ring road scheme. Part of the new road will be going right through our old premises!

Business is continuing as normal.

The new premises are less than 2 miles (4 minutes) from our old location. The new address is Cougar Accident Repair Centre, Eaton Green Road, Luton, LU2 9XF. We are located just behind the Shell Petrol Station. Our telephone and website details have remained unchanged.

If you have any minor paint or bodywork repairs that you'd like us to sort out in the next few weeks, please give us a call or bring your vehicle to us so we can give you a price for the work.
If you have any questions, please feel free to call us on 01582 411120 or email us at
Cougar wins Top Performing Bodyshop award at the ABP British Bodyshop Awards
This year’s ABP British Bodyshop Awards was held on 26th June at Battersea Evolution in London.
Hosted by Gabby Logan, the event celebrates the best performing bodyshops in the country.
Cougar Accident Repair Centre was presented the Top Performing Bodyshop by Matthew Whittall, Managing Director of the Innovation Group.
Innovation Group is a specialist business service and solutions provider to the global Insurance, Financial Services, Motor and Fleet industries. Through their industry-leading technology, business process services and experienced staff they help reduce costs and risks, improve efficiency and increase customer satisfaction.
Virgil Blennerhassett, Cougar Bodyshop Manager, said of the Award, “We’re delighted to receive the Top Performing Bodyshop Award from the Innovation Group. We are confident that by embracing new technologies and ways of working we will continue to provide the best possible service for our customers and the best value for our insurance companies. There is an added benefit, which is that it makes for a more stimulating and enjoyable working environment for our team. Their positive approach and dedication in implementing new ideas has paid a large part in our success.”
Is it car crash o'clock? Should we stay indoors between 2-4pm?
Surveys show there are distinct points in the day when people are more likely to crash their cars.

Recent research has revealed the times in the day we are most likely to do certain things, whether it's having meals or crashing our cars.... Here's some of how the average day pans out for us here in the UK:

7.12am - Rise and shine! According to a survey carried out for the insurance company Sheila's Wheels, we have around 7 hours sleep and finally get ourselves out of bed at 7.12am. And you don't want to get up too early apparently - the University of Westminster's research found that people who get up between 5.22am and 7.21am have higher levels of cortisol, the stress hormone, making them more vulnerable to stress-induced heart attacks. As someone else rather famous said for another car insurance company, "Calm down, dear"!

8.14am - Out the door! Apparently it's an average of an hour and two minutes after getting up that most of us are ready to go to work. The TUC then calculated the average commute at 23 minutes and 54 seconds - have they ever tried that M25/London Orbital route in the mornings, you wonder?

8.38am - Watch out pedestrians - while Esure are busy calming us down, their research shows that people are most likely to get knocked over by a car crossing the road at 8.38am. But it's not always the motorist to blame: the Esure study also showed that 22% of pedestrians involved in accidents were more focused on their gadgets than the road.

2pm-4pm DANGER DANGER - researchers found car crashes are MOST LIKELY to happen between 2pm and 4pm. Not only are the roads generally busy at that time, but drivers who have had a heavy lunch concentrate less.

If you made it this far in one piece, according to a survey for Mars the average time to leave work is 5.22pm, and a poll carried out by the wine producers Jacob's Creek shows the average British household sits down for dinner at 7.47pm. During the evening peak TV watching time, a survey by Worldpay says 8.05pm is when we are busy online shopping too, with the most popular sites then being Amazon and ebay (but for you of course it will be to visit the Cougar site)!
After all that, research for the Cambridge Weight Plan shows that these days we don't go to bed till on average 11.41pm.
Tips for safe driving in the rain
Who'd have thought we'd need these in May? In a confirmed drought? But it's a serious concern - we've seen sudden and prolonged downpours that have caused dangerous driving conditions and led to the death of a motorist in relatively shallow water. So it's worth taking a few minutes to read and digest the safety tips here.
1. It seems obvious but DO SLOW DOWN. Remember from your driving test questions (was it that long ago?!) on braking distances and the effects of different weather conditions. It takes longer to stop in the wet - fact! And we are all so used to the speeds we go on familiar roads that it's easy to forget the real need to go slower in poor driving conditions.
2. Try and stay in the middle lanes or middle of single-track lanes, because water will tend to pool in the outside lanes.
3. Don't follow anything too closely - the larger the vehicles ahead, the longer their stopping time and the spray they can create with larger tyres can impair your vision of the road ahead. Stay back.
4. Make sure your tyres are safe for road-holding in the rain and on slippery surfaces. Any tyres that are bald can significantly reduce your traction on wet roads. That can make you vulnerable to aquaplaning: when you drive over water, the water is displaced and has to go somewhere, so it is usually swooshed between the tyre tread. If tyres are bald, the water sliding so fast across them can leave you riding on a layer of water. Not where you want to be.
5. Use your headlights in rain, especially if you're dealing with murky or overcast conditions - especially if it's foggy too. You will see the road better and other drivers behind and coming towards you will see you more clearly too. Check your lights regularly - and talk to us if you have any concerns.
6. Take care when passing other cars especially in driving rain or where there are large puddles at the side of the road.
7. Be even more aware of the dangers of driving tired - or under the influence of anything that can impair your reactions.... you need even higher levels of alertness and responsiveness in adverse weather
8. Don't rely on jumping on your brakes to control speed or slowdown - make better use of the accelerator - you know how it's done!
9. Replace old, worn or scratchy windscreen wipers - wiper blades that don't clear water or mud from the windscreen can distort your view. Check the fitting and the action of the wipers regularly.
10. Keep the windows clear. Rain can often generate high humidity and cause car windows to mist up. If you have a built-in rear window defroster, switch that on as well as the front windscreen and use the air conditioning, directing the airflow towards the windows through the vents where you can.
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